Last Updated: 16 September 2026
Khodiyar Infotech (“Khodiyar Infotech”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit khodiyarinfotech.co.in, submit an enquiry, request a quote or demonstration, contact our team, register your interest in training or support, or otherwise interact with our products and services.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide to Us
When you contact Khodiyar Infotech or submit a form on our website, we may collect information such as your:
- Full name
- Phone number
- Email address
- Company or organisation name
- Company website URL
- Product or solution interests
- Design, engineering, simulation, manufacturing, software, training or support requirements
- Enquiry, message or other information you voluntarily provide
- Communication preferences
- Information supplied when requesting a quote, product demonstration, consultation, training or technical assistance
Please do not provide personal information that is unnecessary for us to respond to your request.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically through cookies, server logs and similar technologies.
This may include your IP address, browser type, device type, operating system, approximate geographic area, referring website, pages visited, time spent on pages, date and time of access, website interactions and similar technical or usage information.
We use this information primarily to operate the website, understand how visitors use it, improve performance and security, and evaluate the effectiveness of our online activities.
2. How We Use Your Information
We may use personal information to respond to enquiries and contact requests; prepare quotations; arrange product demonstrations; provide information about SOLIDWORKS and related solutions; assist with licensing, implementation, upgrades, training and technical support; understand your organisation’s requirements; maintain customer and prospective-customer relationships; provide requested services; improve our website and user experience; analyse website performance; maintain security and prevent misuse; communicate important service information; comply with legal obligations; and maintain appropriate business records.
Where permitted by applicable law, we may also use your contact information to inform you about relevant products, services, training programmes, webinars, events, offers or other business updates.
You may opt out of promotional communications at any time by using an unsubscribe mechanism provided in the communication or by contacting us.
3. Consent and Lawful Processing
Where consent is required under applicable law, we will seek appropriate consent before processing your personal information for the relevant purpose.
Your consent will relate to specified purposes communicated to you when the information is collected.
Where permitted by applicable law, information may also be processed for purposes connected with responding to a request you have made, performing a business transaction, complying with legal requirements, protecting our systems or exercising other permitted uses of personal data.
You may withdraw previously provided consent by contacting us. Withdrawal of consent does not affect processing that was lawful before the withdrawal and may affect our ability to provide services that require the relevant information.
4. Enquiries, Quotes and Product Demonstrations
Information submitted through our website enquiry forms may be used by Khodiyar Infotech’s sales, product, training, support or other appropriate teams to understand your requirements and communicate with you.
For example, when you request information about a SOLIDWORKS product, quotation, licence, demonstration, implementation, training or support service, we may use your information to determine the appropriate solution and coordinate the requested service.
Where necessary to fulfil your request, relevant information may also be communicated to software principals, technology providers or authorised business partners involved in providing the requested product or service.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to enable essential website functions, remember preferences, understand website usage, measure performance, maintain security and, where enabled, support analytics and marketing activities.
Some cookies may be placed by third-party services incorporated into our website, such as analytics platforms, embedded maps, videos, fonts, security services or other website functionality.
Where required by applicable law, non-essential cookies will be used based on your consent.
You can also control or delete cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of some parts of the website.
6. Analytics and Website Performance
We may use website analytics technologies to understand how visitors discover and interact with our website.
Analytics information may help us understand matters such as popular pages, traffic sources, website performance and general visitor behaviour. Depending on the technology being used, analytics providers may process identifiers, device information, IP addresses and website interaction information.
Where appropriate, we configure such technologies and obtain consent in accordance with applicable requirements.
7. How We Share Information
Khodiyar Infotech does not sell or rent your personal information for monetary consideration.
We may disclose information to trusted service providers who assist us with website hosting, infrastructure, email communication, customer relationship management, website analytics, digital marketing, cybersecurity, data storage, technical support or similar business functions.
We may also disclose relevant information to software publishers, principals, technology providers, authorised partners or vendors where reasonably necessary to respond to your enquiry, supply a requested product, arrange licensing, provide demonstrations, training, implementation or technical support, or otherwise fulfil your request.
Such organisations may process information under their own privacy policies or contractual obligations, as applicable.
We may additionally disclose information when required by law, regulation, court order or governmental authority; to investigate suspected fraud, security incidents or unlawful activity; to protect our legal rights; or in connection with a legitimate corporate restructuring, merger, acquisition or transfer of business assets.
8. Third-Party Services and Links
Our website may contain links to external websites or use third-party services such as embedded maps, videos, social-media content, software platforms or other online tools.
When you interact with a third-party website or service, that organisation may collect information independently in accordance with its own privacy policy.
Khodiyar Infotech does not control the privacy practices of independent third parties. We encourage you to review their privacy policies before providing personal information.
9. Data Storage and Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining customer or business relationships, providing requested services, maintaining appropriate business and financial records, resolving disputes and complying with legal or regulatory obligations.
Retention periods may vary depending on the nature of the information, our relationship with you and applicable legal requirements.
When personal information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal and operational requirements.
10. Data Security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, misuse, loss or destruction.
These measures may include appropriate access controls, website and server security measures, software maintenance, restricted internal access and other safeguards appropriate to the nature of the information being processed.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure. You should therefore take appropriate precautions when sharing information online.
Where required by applicable law, we will take appropriate action in response to personal-data breaches, including applicable notification and remediation measures.
11. Your Privacy Rights
Subject to applicable law, you may have rights relating to personal information held about you, including the ability to request information about how your personal data is being processed; request access to relevant personal information; request correction, completion or updating of inaccurate information; request erasure of information where legally applicable; withdraw consent where processing is based on consent; and raise a grievance concerning the handling of your personal information.
Applicable Indian data-protection law may provide additional rights as relevant statutory provisions become effective.
To exercise a privacy right or submit a privacy-related request, contact us at info@khodiyarinfotech.co.in.
We may need to verify your identity before processing certain requests.
12. Children’s Privacy
The Khodiyar Infotech website and its commercial products and services are primarily intended for businesses, engineering professionals, organisations and adult users.
We do not knowingly seek to collect personal information directly from children through our general website enquiry services.
If we become aware that personal information relating to a child has been collected in circumstances requiring parental or guardian consent under applicable law, we will take appropriate steps in accordance with legal requirements.
13. International Processing
Some technology providers, cloud services, software platforms or other service providers used in connection with our website or business operations may process information using infrastructure located outside India.
Where personal information is transferred or processed internationally, we will take appropriate measures required under applicable law and comply with any restrictions applicable to such transfers.
14. Marketing Communications
If you have requested information from us, have an existing business relationship with Khodiyar Infotech, or have otherwise provided appropriate permission, we may contact you with relevant information relating to our products, software solutions, training, events, support services or business updates where permitted by law.
You can request that we stop sending promotional communications at any time by following an available unsubscribe instruction or contacting us at info@khodiyarinfotech.co.in.
We may still send non-promotional communications where necessary for an existing transaction, support request, contractual relationship or legal requirement.
15. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes to our website, technologies, business operations or applicable laws and regulations.
When changes are made, the revised policy will be published on this page and the Last Updated date will be changed accordingly.
We encourage you to review this page periodically.
16. Contact Us and Privacy Grievances
If you have questions, requests or concerns regarding this Privacy Policy or the way Khodiyar Infotech handles personal information, please contact us:
Khodiyar Infotech
610, The Link, Vijay Cross Rd
Navrangpura, Ahmedabad
Gujarat – 380009
India
Email: info@khodiyarinfotech.co.in
Phone: +91 72260 51166
For privacy-related requests or grievances, please use the email address above with the subject “Privacy Request” so that your request can be directed to the appropriate team.
